• Household profile: People, bathrooms, simultaneous uses (showers, laundry, dishwasher)

• Tank sizing: Use FHR (not just tank size) to match your peak hour demand

• Tankless sizing: Add up fixture GPM and calculate ΔT from your inlet water temperature to target setpoint (usually 120°F/49°C)

• Hybrid heat pump: Confirm ambient space, electrical capacity, and recovery expectations

• In-Home Assessment & Quote
  We review usage, space, venting/electrical/gas, drainage, and code requirements; then present good/better/best options.

• Permits & Preparation
  We secure permits (where required), schedule the install, and protect work areas.

• Professional Installation

  • Gas/Electric Connections to code

  • Venting (B-vent, direct, or PVC/condensing as applicable)

  • Condensate management (neutralizer & pump if needed)

  • Safety hardware: T&P discharge, mixing valve, drain pan, expansion tank (where required)

  • Leak alarm and seismic strapping where applicable

• Startup, Testing & Training
  We set temperature, verify combustion/electrical, check for leaks, test FHR or GPM delivery, and walk you through maintenance.

• Registration, Rebates & Warranty
  We register your equipment, submit eligible incentives, and provide all documentation.

• Good – High-Recovery Tank (Gas/Electric)
  Reliable, affordable hot water with strong recovery and standard warranty.

• Better – High-Efficiency Tank or Hybrid Heat Pump
  Higher UEF, lower operating cost; hybrid models include condensate drain and advanced controls.

• Best – Condensing Tankless (On-Demand)
  Top efficiency, endless hot water, compact footprint; includes descaling valves and condensate neutralizer.

(Model availability and features vary; we provide multiple options during your quote.)

• We identify manufacturer, utility, and government incentives for high-efficiency models and handle the paperwork.

• Financing available (on approved credit) to keep upfront costs low.

• Prefer no ownership? See Water Heater Rentals for $0-down options.

• Area protection and old unit removal

• Code-compliant gas/electrical and venting/condensate connections

• T&P and mixing valve setup, drain pan, and expansion tank as required

• Leak/combustion/electrical testing and temperature calibration

• Owner walkthrough, cleanup, warranty & rebate documents provided

• Annual tank flush to reduce sediment and maintain recovery

• Anode-rod inspection (tanks) every 2–3 years

• Descaling (tankless) annually in hard-water areas

• Test T&P valve and check expansion tank pressure

• Add our Water Heater Protection Plan for prioritized service and lower lifetime costs

• Get a Water Heater
• Water Heater Repair
• Water Heater Rebates & Incentives
• Water Heater Buyer’s Guide

What size tank do I need?
We match your First-Hour Rating (FHR) to peak demand (people, bathrooms, and fixtures). Many families land in the 40–60 gal range, but FHR is the real key.

How do I size a tankless?
Add the GPM for simultaneous fixtures and calculate ΔT from incoming water to 120°F/49°C. We size the unit to deliver that flow at temperature—no cold surprises.

Do I need to upgrade my gas line or electrical panel?
Sometimes—tankless and hybrid models may require larger gas lines or dedicated circuits. We verify during the assessment.

Will I need new venting?
Possibly. High-efficiency and condensing models use different vent materials/routes. We include venting in our quote.

How long does installation take?
Most tank replacements finish in one visit. Tankless/hybrid installs can take longer due to venting, condensate, and electrical/gas upgrades.

Can I keep my current temperature setting?
Yes. We typically set 120°F/49°C for comfort and safety, and can adjust based on your needs and local code.