• Refrigerant system: leak detection & repair, evacuation, charging, superheat/subcool tuning

• Compressors & inverter boards: diagnosis, replacement, commissioning

• Reversing valves & defrost controls: stuck valve, failed solenoid/board, sensor faults

• Fans & motors: outdoor condenser fan, indoor ECM/variable-speed blower, capacitors

• Expansion devices: TXV/EEV testing and replacement

• Sensors & controls: thermistors, pressure sensors, contactors, relays, control boards

• Drainage: condensate pan, trap, and pump repairs; freeze prevention

• Ductless components: wall/floor/ceiling cassettes, communication cables, line-set insulation

• Airflow issues: dirty/plugged coils, filter restrictions, duct static pressure problems

• Diagnosis & Safety Check
  We start with electrical testing, airflow/static pressure checks, temperature split, and refrigerant diagnostics (superheat/subcool/pressures) to find the root cause.

• Clear Options & Pricing
  You’ll receive a written estimate with good/better/best options (when applicable), timelines, and parts availability.

• Expert Repair
  We install OEM-grade parts (or approved equivalents), correct code issues, and clean work areas before we leave.

• Commissioning & Verification
  We verify charge, sensor values, defrost operation, and system controls; confirm quiet operation and proper switchover between heating/cooling.

• Prevention Tips & Warranty
  We explain the cause, how to avoid repeats, and record/register applicable warranties.

• Defrost Cycle Health: We check the defrost sensor, board logic, and outdoor fan control to prevent ice buildup and comfort dips.

• Low-Ambient Performance: For cold-climate models, we verify crankcase heat/base-pan heat, clearances, and snow management.

• Hybrid/Backup Heat: If paired with a furnace or electric strips, we optimize switchover points for comfort and cost.

• Flat, upfront quotes before any work—no hidden fees

• If repair costs approach replacement value, we provide a repair vs. replace comparison (including efficiency, comfort gains, and available incentives) so you can decide confidently

Considering an upgrade? Explore Get a Heat Pump for cold-climate options, financing, and rebates.

• Change/clean filters on schedule (1″: 60–90 days; 4–5″ media: 6–12 months; mini-split mesh: monthly cleaning in peak season).

• Keep outdoor unit clear of snow/debris; maintain 18–24″ clearance.

• Annual tune-ups: refrigerant check, coil cleaning, electrical & firmware checks, and defrost verification.

• Seal/optimize ducts to protect compressors and improve comfort.

Add our Heat Pump Protection Plan for bi-seasonal tune-ups, priority service, repair discounts, and refrigerant/defrost cycle checks. Preventive maintenance extends lifespan and preserves year-round efficiency.

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Why is my outdoor unit covered in ice?
A failed defrost sensor/board, low refrigerant, or airflow issues can cause icing. We test sensors, controls, and charge to restore proper defrost.

The system runs but won’t heat/cool well—what’s wrong?
Likely causes include low charge, dirty coils/filters, faulty EEV/TXV, or duct/static problems. We measure temps/pressures and fix the root cause.

Can you fix inverter boards and compressors?
Yes. We diagnose inverter electronics and compressors and replace/commission them to factory specs when needed.

Do you service ductless mini-splits?
Absolutely—heads, cassettes, communication wiring, drain lines, and outdoor units for single or multi-zone systems.

How long does a typical repair take?
Many same-day. Complex issues (special-order parts, refrigerant leaks in walls/ceiling) may require a return visit after parts arrive.

Will repairs affect my warranty?
We follow manufacturer procedures and use OEM-grade parts to help preserve eligible warranties.