Keep your on-demand hot water endless, efficient, and reliable with our Tankless Water Heater Protection Plan. This membership bundles an annual descaling/flush, performance testing, priority scheduling, and member-only repair discounts for condensing and non-condensing tankless systems across the Greater Toronto Area (GTA).
Quick Highlights
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Annual descaling/flush via isolation valves to restore flow & efficiency
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Safety & performance checks: combustion analysis, gas pressure, venting/condensate review
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Priority service during peak seasons + member-only repair discounts
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Flow/temperature verification (GPM @ ΔT to ~120°F / 49°C)
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Water quality guidance: scale control options and maintenance intervals
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Warranty-friendly documentation (where applicable)
What’s Included in Your Plan
Core Maintenance & Safety
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Chemical descaling/flush through service valves
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Clean inlet screens and flow sensor/turbine; verify minimum flow start-up
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Combustion analysis (O₂/CO/CO₂) and gas pressure checks (inlet/manifold) on gas units
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Vent system inspection: direct/concentric vent, terminations, clearances, gaskets
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Condensate: trap inspection, neutralizer media check/replacement recommendation (condensing), drain/pump test
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Electrical/controls: PCB status, thermistors, fan/inducer operation, error-history review
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Mixing/tempering valve function test (if installed)
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Recirculation: pump/controls verification (timer, on-demand buttons, or crossover valve)
Performance Verification
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Confirm GPM at target temperature rise (ΔT) to ~120°F/49°C under realistic flows
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Stabilize outlet temperature; address “cold-water sandwich” where possible
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Validate minimum fire and modulation response; check line sizing/regulator capacity
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Document baseline readings for next visit
Reliability & Documentation
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Tighten accessible connections; inspect flex connectors and shut-offs
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Full start-up/sequence test and leak scan
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Written maintenance report with photos (where helpful) and recommendations
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Priority scheduling and faster response during peak demand
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Member-only repair discounts on parts & labour
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Reduced diagnostic fees on service calls
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Transferable to the next homeowner at the same address
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Bundle savings with Furnace, AC, Heat Pump, Boiler, or Tank plans
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Essential – Annual descaling/flush, inlet-screen/flow-sensor service, combustion/venting checks, condensate verification, GPM @ ΔT performance test, priority scheduling, member discounts
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Enhanced – Everything in Essential plus neutralizer media replacement (condensing), extended gas/electrical testing, and recirculation optimization
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Premium – Everything in Enhanced plus mixing-valve service, leak detector installation (where requested), mid-season check, and highest-priority queuing
(We’ll help you choose the tier that fits your water quality, usage, and model.)
Homeowners, landlords, and light-commercial sites with condensing or non-condensing tankless units who want consistent hot water, lower energy use, and documented maintenance to support manufacturer warranties.
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Pre-existing failures, inaccessible equipment, or concealed code violations
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Major repairs, parts, or upgrades not listed (member discounts apply)
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Water treatment system service (softeners/filters) beyond basic checks
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Gas line/electrical upgrades or vent rerouting beyond inspection
Proudly serving the Greater Toronto Area (GTA) and surrounding communities. Contact us to confirm availability in your neighborhood.
- Furnace Protection Plan
- Air Conditioner Protection Plan
- Heat Pump Protection Plan
- Water Heater Protection Plan
- Tankless Water Heater Protection Plan
- Boiler Protection Plan
Do you service all tankless brands and types?
Yes—gas condensing, non-condensing, and select electric units.
How often do I need descaling?
Annually for average hardness; more often in hard-water areas. We’ll tailor the schedule after testing.
What’s a condensate neutralizer and do you maintain it?
Condensing units produce acidic condensate. We inspect and replace media as needed to protect plumbing and comply with code.
Can you fix temperature swings (“cold-water sandwich”)?
We address flow/recirc settings, scale, and sensor calibration. Some models benefit from buffer tanks or built-in recirculation.
Will this keep my warranty valid?
We follow manufacturer procedures and provide maintenance records, which many warranties require. Check your policy for specifics.
Do you test gas line size and regulator capacity?
Yes. Insufficient gas supply causes lockouts and temperature instability—we verify during your visit.
Keep it running like new
Choose our All Service Plans for annual tune-ups, priority service, repair discounts, and system-specific safety checks across your furnace, air conditioner, heat pump, water heater/tankless, and boiler—including CO/combustion, refrigerant/condensate, and T&P/expansion-tank verifications. Preventive maintenance extends equipment life, improves efficiency, and keeps your home safe and comfortable year-round.
Ready for quieter, more efficient heat? Book your free in-home quote today.
- Phone: (905) 895-7787
- Email Us: Send Email
- Service Area: Greater Toronto Area
At Coffee Heating and Air Conditioning, we proudly offer a full spectrum of residential and commercial HVAC services across Toronto and the Greater Toronto Area. From expert installation of high-efficiency furnaces, air conditioners, boilers, and water heaters to precision repairs, emergency service calls, and routine system maintenance, our certified technicians ensure year-round comfort and safety for every client. We also specialize in air quality improvements, duct cleaning, smart thermostat integration, and energy-saving upgrades tailored to your home or business. Whether you’re building new, upgrading, or need fast repairs, our team delivers responsive, reliable solutions backed by industry expertise and a commitment to excellence.
